Terms of service

TERMS OF SERVICE

Store Name: SilkeLab
Website: https://silkelab.shop
Contact Email: contact@silkelab.shop

1. Overview

Welcome to SilkeLab. Throughout this website, the terms “we,” “us,” and “our” refer to SilkeLab. SilkeLab operates this online store and website, including all related information, content, products, and services offered to customers.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

2. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our products or website for any unlawful purpose or violate any applicable laws or regulations.

3. General Conditions

We reserve the right to refuse service to anyone for lawful reasons.

You understand that information you submit, excluding payment card information, may be transferred through various networks as necessary to provide our services. Payment information is handled by payment service providers using their applicable security procedures.

4. Products and Pricing

We make reasonable efforts to display our products, descriptions, and prices accurately. However, product colors and appearances may vary depending on your screen or device.

Prices, product availability, and promotions may change without prior notice. Any change will not affect an order already accepted, except where permitted by applicable law.

We reserve the right to correct pricing or listing errors and to cancel affected orders where legally permitted. If payment has already been collected for a cancelled order, an appropriate refund will be issued.

5. Orders and Payments

By placing an order, you agree to provide accurate, complete, and current billing, payment, and shipping information.

All orders are subject to acceptance and product availability. We reserve the right to cancel or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, or stock issues, subject to applicable law.

Payment must be successfully authorized before an order is processed.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to customs procedures, carrier delays, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details. Any applicable import duties or taxes will be handled as explained in our Shipping Policy and at checkout.

Nothing in these terms removes any rights you may have under applicable consumer protection laws.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy, available on our website.

Please review that policy before making a purchase. Any mandatory rights granted by applicable law remain unaffected.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and design elements, belongs to SilkeLab or its respective rights holders and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without prior authorization, except as permitted by law.

9. Third-Party Services and Links

Our website may include third-party services, tools, or links. These services are provided by their respective operators and may be subject to separate terms and privacy policies.

We are not responsible for third-party websites or services to the extent permitted by applicable law.

10. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you should review our Privacy Policy to understand how personal information is collected, used, and protected.

11. Errors and Omissions

Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct such errors and update information where legally permitted. Your statutory consumer rights remain unaffected.

12. Prohibited Uses

You may not use our website:

* For any unlawful or fraudulent purpose.
* To violate applicable laws or regulations.
* To infringe our intellectual property rights or those of others.
* To transmit malicious code or interfere with website security.
* To submit false, misleading, or fraudulent order information.

We may restrict access or cancel orders when reasonably necessary and legally permitted.

13. Disclaimer and Limitation of Liability

Our website and services are provided subject to applicable law. We do not guarantee uninterrupted or error-free website access.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights and remedies.

14. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or services in a way that causes unlawful harm to SilkeLab or third parties.

Nothing in this section creates liability where it would be prohibited by applicable law.

15. Governing Law

These Terms of Service are subject to the laws applicable to the business and the transaction, without depriving consumers of any mandatory protections available under the laws of their country of residence.

16. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on this page, with the updated date indicated below.

Your continued use of our website after an update does not remove any rights you may have under applicable law.

17. Contact Information

For questions about these Terms of Service, please contact:

SilkeLab
Email: contact@silkelab.shop
Website: https://silkelab.shop

Last updated: October 21, 2026